Mixbook
Mixbook Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixbook has 2.7 star rating based on 55 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Mixbook to a friend or colleague.
- Rating Distribution
Pros: Ease of use of the website and ability to upload photos, Beautiful pictures, Diversity of products.
Cons: I think i explained this all ready, Absolutely can not get my order printed without errors, Failure to honor the promotion.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixbook has 2.7 star rating based on 55 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Mixbook to a friend or colleague.
- Rating Distribution
Pros: Ease of use of the website and ability to upload photos, Beautiful pictures, Diversity of products.
Cons: I think i explained this all ready, Absolutely can not get my order printed without errors, Failure to honor the promotion.Recent recommendations regarding this business are as follows: "They can't print true to its color. It's two shades darker, and they don't know how to fix it.", "I don't have a recommendation other than to use another vendor until Mixbook can fix their printing problems.", "If your gonna order from this company pay for expedited shipping not standard because you may never receive your items. Or just order from another company.", "I have used Mixbooks multiple times with no problems. I believe this time, having two different books with the same title may have caused the problem. However, I am expecting a speedy correction!", "Unkown".
Most users ask Mixbook for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Turnaround Time. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Complaint
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery Missing Essential Items
- Great coupon codes
- Lot of creative capabilities
- User friendly website
- No one to directly talk to about incorrect order
- Shipping speed
- Customer service
Preferred solution: Full refund
User's recommendation: If your gonna order from this company pay for expedited shipping not standard because you may never receive your items. Or just order from another company.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerA gift i received
Preferred solution: Wall Mount for the back of the frame.
User's recommendation: Give options of wall farmers hanging
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery disappointed in Order
- Easy website to use
- No one to directly talk to about incorrect order
User's recommendation: Hopefully Mixbook will correct order for free snd resend timely. A discount should be applied due to late delivery.
DARK DARK DARK - my entire photo album was OVER EXPOSED
User's recommendation: They can't print true to its color. It's two shades darker, and they don't know how to fix it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t find book
Preferred solution: A copy of my book
I have had the same Mixbook order reprinted three times.
User's recommendation: I don't have a recommendation other than to use another vendor until Mixbook can fix their printing problems.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order was made wrong!
Preferred solution: NEW BOOKS MADE CORRECTLY
User's recommendation: I have used Mixbooks multiple times with no problems. I believe this time, having two different books with the same title may have caused the problem. However, I am expecting a speedy correction!
Bad calendar
Preferred solution: A good calendar
I'm wondering if I can cancel an order
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Jose, CaliforniaI ordered a metal print and want to return it
- Very fast and good quality on paper products
- Metal prints are too darkly printed
Preferred solution: Full refund
User's recommendation: I recommend using the acrylic type of print if you want a wall hanging, it’s more expensive but much more beautiful!
Cart wont load
User's recommendation: Unkown
Checking on book
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Jose, CaliforniaResolved: I want to return my order
Company fixed the issue and I have been provided with full refund. I called the company and they were extremely helpful! I got a full refund and I will definitely use them again.
- Do amazing paper products
- There metal prints are too dark
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Fayetteville, North CarolinaHorrible Product
User's recommendation: Do Not Purchase Their Products!
About
Mixbook is a web-based platform that allows users creating customizable photo products. The company was founded in 2006. Its headquarters is based in Palo Alto, California, United States. Mixbook is a design tool to create books, calendars, cards, wall canvases, and home décor. The company services also include the following: Wedding Photo Books, Save the Date Cards, Holiday Photo Cards, and Birth Announcements, and more. With free online scrapbooking editor users can edit the content as they want. It is possible to post creations to social networks, share them online on a free of charge basis, and order printing. There are programs for schools, businesses, and affiliates.
Mixbook is ranked 25 out of 411 in Printing category
USA
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