Not resolved

Today the 6 photo books I ordered arrived and I am VERY disappointed with the print quality! The glossy hardcover looks great.

But the inside pages are not photo quality prints like I expected. The paper is not photo paper. It is thin, like regular printer paper. The pictures look grainy and very matte.

It looks like it was printed on an inkjet printer at home instead of by a professional photo printer.

I have ordered photo books from Shutterfly and the print quality of those books was much better than the ones I just received from Mixbooks. I emailed 2 different customer service addresses for Mixbook and got no reply to my complaint or request for refund.

Product or Service Mentioned: Mixbook Photo Book.

Reason of review: Bad quality.

Monetary Loss: $130.

Preferred solution: Full refund.

I didn't like: Poor photo print quality.

Company wrote 0 public responses to the review from Dec 08, 2017.
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